Comments on: Mysterious Starboard SUP Damage

By: j

Tue, 09 Jul 2024 17:01:49 +0000

In reply to Peter D. I had the same problem. I have surfed from many years slammed multiple glass boards off the bottom but never buckeled a glass board. These things are cheaply made overseas garbage. I went back to a custom made glass board and supported the local shaper, rather than some big company . If you were to take a starboard out in hurricane swell it would buckle for sure no questions asked.

By: Peter D

Peter D — Fri, 24 Mar 2017 08:34:10 +0000

As an owner and unfortunately a snapper of multiple SUP’s (including a starboard), its a fact of life when taking these boards out in to the surf.

The location and type of crack is 100% consistent with nose diving which can snap the strongest of boards in .5ft if unlucky.

Unfortunately some people do not want to take responsibility for their actions and always want to blame others or look for a hand out. The flip side of this is everyone has to pay more for boards because the board makers will just put the costs of replacement in to the price of the board.

By: Leeroy

Leeroy — Wed, 18 Jan 2017 04:16:38 +0000

Contact consumer protection you definitely have a case.

By: Alan Cole

Alan Cole — Fri, 20 May 2016 05:48:18 +0000

In reply to Ed.

I can’t really advise you – you’ll have to get in touch with your retailer or Starboard themselves, but if they are only ‘cracks’ in the gelcoat rather than the structure of the board it’s probably not too much to worry about. The gelcoat is really only cosmetic, and you’d expect a bit of cosmetic damage here and there on a 3 year old board.

Cold be worth getting it checked out by someone in the know though just in case.

Al.

By: Ed

Ed — Thu, 19 May 2016 16:23:31 +0000

I have have been trying to contact starboard for some advise regarding hairline stress cracks all the way down one rail side, however with no response –
Bought it new in 2013 for Â£1300 and treated it as my prised possession – no drops, no knocks, no tie down on roof rack and only used a few times.
The cracks are really only ‘hairline’ and I cannot get a finger nail into them – should i get them repaired or live with them until a more major fracture occurs ? and what would be causing them as I thought this was supposed to be as strong as they come. Any advise would be welcome

By: Justin

Justin — Mon, 28 Mar 2016 07:56:55 +0000

28 March 2016. I have just taken my new 2014 or 2015 carbon 8’2 Widepoint to Scarborough Beach in Perth. The conditions were tiny but I caught a wave and heard a cracking noise. I now have a 6″ crack on the underneath and more distressingly a crack along the whole width of the board just forward of the foam matting. I will be taking the board back to the shop tomorrow and asking for an explanation. I have ridden the kids’ 8ft foam board and also my Naish Mana SUP at Scarborough for two years and wiped myself out in far more challenging conditions so judging by the ease at which the Widepoint broke there must be a design issue!

By: Alan Cole

Alan Cole — Fri, 25 Mar 2016 06:34:11 +0000

In reply to Anonymous. I spoke directly with Customer Services yesterday rather than via the retailer and now have to sned them a photo - we'll see where that gets us.

By: Anonymous

Anonymous — Thu, 24 Mar 2016 19:54:26 +0000

Appalling service. Use your much read blog and social media and even the press.