Comments on: AppleCare Woes https://www.alananna.co.uk/blog/2012/07/applecare-woes/ Tales from a down-shifted family - Making the most of modest means in West Wales Wed, 25 Jul 2012 10:24:14 +0000 hourly 1 https://wordpress.org/?v=6.9.4 By: Alan https://www.alananna.co.uk/blog/2012/07/applecare-woes/#comment-21525 Wed, 25 Jul 2012 10:24:14 +0000 http://www.alananna.co.uk/blog/?p=10615#comment-21525 My iMac is back at last, but with the wrong OS on it. OS 10.6.3 not OS 10.6.8 as it had. Downloading all of the updates is going to take hours.

On the plus side though I’ve been on the phone complaining to AppleCare about the service I’ve had as a whole and after much negotiating and apologies from them they’re going to send me a free iPod Nano as a goodwill gesture.

Al.

]]> By: Emily Heath https://www.alananna.co.uk/blog/2012/07/applecare-woes/#comment-21508 Thu, 19 Jul 2012 19:23:33 +0000 http://www.alananna.co.uk/blog/?p=10615#comment-21508 Sorry to hear this 🙁 Feel like they should have compensated you for the expense of the journey.

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