Customer Satisfaction = Free Headphones!
Working as a freelance web designer here in deepest darkest Wales can be a fairly isolated job at times. Many of my clients keep in contact with me via email and I rarely even speak to some of them let alone meet them in person. They simply send me an email telling me what they would like me to do next, I do it and then send them an invoice. Because of this it is always good when I get feedback from my clients as it helps me improve and offer them the service they require.
I’ve recently been working for Headcandi, an online headphone and earphone shop and had an email on Friday saying that they were so pleased with my work they had sent me a present in the post… Well, it arrived yesterday, a pair of top of the range Sennheiser HD595 headphones. Now, I’m no audiophile but I can tell that this is a quality piece of equipment, excellent sound quality and very comfortable.
Of course, the fact that my clients are so pleased with my work that they took the time and thought to send these actually means more to me than the monetary value of the headphones themselves. It is always good to know that I’m doing a good job and better still to know that my clients appreciate it.
